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10/22/2025 5:35:14 PM
2
Lost account
I lost my original xbox account connected to my
Bungie account, is there any way i can swap my xbox account to my new one
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Hi there, Thanks for reaching out. Since March 25th's [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]unlinking update[/url], only Twitch accounts are now eligible to be unlinked from Bungie profiles. All other platform accounts, once linked, are linked permanently. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. Thus, the Xbox account in question will remain linked. We recommend reaching out to Xbox support to see if you can recover the account.
