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9/22/2024 10:29:00 PM
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Syncing new bungie account to old one

I had a bungie account since 2016, and I used it for Destiny things, using the Xbox sign in feature. However, earlier this year something updated and now my new bungie account says I joined in 2024. This seems to affected the bungie store, where all my old purchases are on the login with my email and I cannot link it to a bungie account, while signing in through a bungie account brings up a different account. All my old forum posts here are also gone, with only ones since the update showing. Is there any way to get the two accounts linked without losing my current characters and items? Garambit#2140 is the old one, and Garambit#8749 is the new one. I'd like to keep the prestige of being here since 2016.
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  • Hi there, It's not possible to merge two accounts, and all history for the old account will remain only on that account. If you're having trouble with your in-game characters appearing as new, you may have made a mistake when setting up Cross Save. Please see our guide below for information about how to set up Cross Save: https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide

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