I recently had to unlink my accounts to get rid of my PlayStation account. I can show proof that I purchased not only The Final Shape, but every DLC for the game up to this point on Xbox (as well as Steam). I am not certain I will ever relink my accounts or not again when the time is up. I miss seeing my old Xbox account. However, even though I unlinked cross-save been Steam and Xbox. I still cannot access the season pass or dungeon keys that I paid for and it is telling me I need to purchase them again. Is there anyway I can get access to that content I paid for, especially if I choose not to re-link them between Xbox and Steam. I feel like this is a rip off not being able to access content I paid for. Can I create a ticket to Bungie support or something?
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#Help
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1 AntwortenBearbeitet von viiTactiiCZz: 8/7/2024 7:27:26 PMLooking at Crimson.report, it looks like you purchased the expansion and signed in while Steam was your active cross-save account? If that's correct, then the passes were correctly applied; season passes and dungeon keys are a one time instant unlock for the active account at the time of sign in post purchase. You can try submitting a ticket here, but you're unlikely to get anywhere with it (ie applied to Xbox) considering they were applied to your Steam character set and you've been doing the activities. https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items
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4 AntwortenSounds like the dungeon keys were applied to your psn characters.
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1 AntwortenWhat set of characters were you using? Xbox PSN or steam?