Hi there!
The Bungie forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction.
Please review the ban or restriction appeal contact form [b][url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction]found here.[/url][/b]
[i]Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.[/i]
For more information on Bungie's policy regarding bans and restrictions, please review the policy [b][url=https://help.bungie.net/hc/en-us/articles/360049517431]found here.[/url][/b]
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Sorry, I'm very emotional right now because I can't accept the ban on my account. I need this to be resolved. I hope to log back into my account and play the game.
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It's been more than 36 hours since my complaint and there has been no response, which worries me, but everything I said is true. I haven't been involved in any cheating. I want my account to be unblocked. Bungie replied to me with a receipt saying that there would be a response in one or two business days Pacific Time It's been a day and a half now, and I'm worried about the progress of the process.
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Hi again. As outlined in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.
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It's really hard for me to accept.
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When I appealed, I was told that I wouldn't necessarily get a response.
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I need to know why my account was banned, because it's my own account, and I can be sure that I'm not cheating, so why I don't necessarily get a response. I don't understand this. I love this game so much that I even top up and raise money for it. I hope that Bungie will carefully confirm the reason for the penalty on my account and unblock my account. If you say that, Bungie makes me very sad. I paid a lot and didn't cheat, and Bungie still banned my account. And when I go to appeal, I don't necessarily get feedback.
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You will not be given a reason