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9/3/2020 5:18:30 PM
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Trouble claiming Rewards

I'm having problems when in the rewards menu of Bungie. When i try to access the EU store after clicking on redeem on certain articles (Emissary Hoodie, Raid Ring) I am met with a text saying that there was a problem, asking to try again. I am indeed signed in to my Bungie account, as I was able to claim my powerful gear and my two emblems from the two Moments of Triumph respective triumphs just before attempting to claim the hoodie and ring. Can anyone please assist me with this problem?

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  • Bearbeitet von Fenix: 9/3/2020 5:25:11 PM
    Dear Guardian, Since the code is being generated on the BNET side of things, I recommend talking to the Bungie Store support about it. There may be a mismatch in region that is causing the problem and they may be able to guide you through fixing it. EDIT: Disregard. See below tweet. This is why I both need and dread getting a twitter account lol. [url=https://twitter.com/bungiehelp/status/1295869444632141825?s=21]Tweet[/url]

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  • Hey there! Bungie is currently investigating this issue. [quote]We are currently investigating an issue where generated Bungie Rewards codes are not valid in the EU Bungie Store.[/quote] https://twitter.com/bungiehelp/status/1295869444632141825?s=21

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