Today, Update 2.7.1 introduced an issue that affected currencies and pursuits. We immediately brought the game offline to mitigate any loss of materials while we investigated. We have identified the issue and the good news is that we were able to deploy an update to the server and will not have to update the game client.
We have rolled all character data back to our most recent backup at 8:30 a.m. Pacific before the issue was introduced. This will restore any lost materials caused by the issue, but players will lose any progress they made if they played between 8:30 a.m and 10:20 a.m. when we brought the game down for maintenance. Any purchases made using Silver or Bright Dust during this window will need to be repurchased. Any Silver spent or purchased will be restored.
The server update is complete and we are beginning to bring the game back online now. Stay tuned to @Bungiehelp for updates.
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Bearbeitet von Frazveragan: 1/30/2020 7:52:47 PMNow that the aftermath of the fix is totally apparent for everyone I'm just going to say again: -A bug like that being released definitely raises some eyebrows, but yeah software development and deployment is complex especially in a game like this. -Being unable to access the game for a day really isn't a big deal. Neither of those things are really the problem. The problem is the the aftermath because of the only possible fix. Similarly, that makes the initial bug more troubling since the perception from a player end is that the only fix was calling mulligan while simultaneously creating lasting effects for the player base. -People reporting they lost random exotic drops, random raid drops, and random god rolls due to the fix is a really big deal. The game is promoted to us as having these kinds of pursuits for loot as the big reason to keep playing once we're through the core content. Making an error that leads to a solution in which Bungie says, "Oh, hey we have to take that back from you so the game will work because we don't want to just hand out x number of consumables for the flub, or leave you with no consumables," is not cool. Had I been someone in that boat, I'd have rather kept my loot than consumables that are pretty easy to earn back. -Losing quest progress can be redone, sure; however, after some of the quests I just finished yesterday in the seasonal content, I have to say if I had lost that progress my incentive to redo it would be really, really low. I can imagine people who lost progress on some of the exotic quests I've seen voicing their frustration feel exactly the same way. -I can imagine quite a few players who had their silver refunded don't feel satisfied by that. I've bought silver once in the years I've played. It was to purchase a very specific item. If I were in that boat at the moment, what I would find dissatisfying is the fact that the item I actually wanted is now unavailable due to the reset. I still enjoy the game and none of this happened to affect me personally, but I think they need to address it. I really hope Bungie isn't planning to move on from this without even another word to its player base. Yes, I think they seem to have done what they could in as timely a manner as possible, and I have no doubt their develoeprs were in overdrive trying to figure this out, but that doesn't mean it's not a big deal. Right now, there seems to be a bit of a "Yay us, we got this insane bug fixed and you all got back on and can continue being awesome guardians! BTW our social media pages are pushing some awesome stuff right now you should get excited about!" vibe that seems pretty tone deaf. The fix shouldn't be cheered.