i recently got xbox live again after a month or two of not playing. when i reloaded destiny 2 all of my progress had been lost. i got to keep all of the items i had but now i have to redo forsaken and maybe the other campaigns...i still dont know whats going on. its for all my characters too. all their light levels were reset. i am very confused and upset!
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Any unfinished campaign progress was reset when Shadowkeep was released. If you have not played since before Shadowkeep then your power level was not reset. Max power before Shadowkeep was 750. Every item was updated to be 750 when Shadowkeep was released.