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10/9/2019 9:16:23 PM
2
You will need to go back to Walmart, and get them to refund you for that purchase. They sold you the product, which included expired codes. In all honesty, they should not have those copies out for sale, because the bulk of the content that is supposed to be included has expired. Explain to their customer service staff about the expired codes, and they should not hassle you on providing a refund.
Your best bet is to purchase the game directly through your console, as the expansions are all digital licenses anyways. If you are insistent on owning a physical copy, just buy a used disc for the base game. Again, none of the expansions are on physical discs, only digital.
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Fun fact? Hag at customer services refused the refund, even after I told and SHOWED her the codes expired. I tried being nice but I was running out of patience by how rude and condescending she was. I emailed Bungie but at this point idk.
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Unfortunately, Bungie does not issue refunds, as they are not the company who actually sold you the product. So there’s not really anything they can do from their end. I’d escalate the issue within Walmart customer service, as I know other individuals have definitely had their purchase refunded after the seller was informed of the incomplete product. Walmart can be either super easy to return things to, or absolute stubborn beasts about it. They knowingly sold you expired product, that could not be used, so they need to take it back. And then they can deal with the company they buy from, whom they should have returned those packages to, two years ago.
