Hello,
Thank you for your report. If currently logged in, please log out of Destiny 2 on all platforms. Once you log back in, your account should be configured with Cross Save enabled for your [PS4] characters.
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I have this same issue I want Xbox and PlayStation separate but I can’t.
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Hi there. Thanks for your report. Please fill out our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]Cross Save Contact Form[/url] and provide as much information as possible so we can look into your issue. All tickets will be addressed at the discretion of Destiny Player Support during regular business hours.
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BackDoorBrownie_
Thick thighs, save lives - alt
Thanks so much