{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
8/13/2019 4:37:56 AM
2
Connection Issues in Crucible(Comp)
So me and a Friend were Playing comp (we had done atleast 5 to 6 matches) when all of a sudden we both got booted off right after matching making. penalizing both of us. this happened 3 times in a row and we were both suspended.
[b]First Time
[/b]We get 8 players and booted, i wasnt looking that time but noticed i got a black screen
[b]Second Time
[/b]We got 8 players and booted, i was looking this time to see if it would happen again
[b]Third Time
[/b]We got 8 players and started flying into the match, mid flight we got booted
No "Contacting Destiny 2 Servers", no warning. just booted and suspended without even a chance of joining back. can someone explain to me what happened or give me some clarity as to why its not bungos servers
me and my friends connection were fine as we played for a couple of hours before this.
i left a video to show what happened. Thanks in Advance!
-
I got kicked twice today, both times "bat" I think. No problems in any other activity, not on wifi, nobody else uses my connection but me and I don't watch streams or nothing while I play.
-
Hey there. Thanks for your report and video. This seems to be a connection issue of some kind. This could be an internet service provider issue. If you are on a wireless connection, a wired connection is recommended to play Destiny. If your internet connection is being used for anything else besides playing the game, such as watching a movie or streaming, it's recommended to quit those programs. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or Performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]2.[/b] Power cycling your internet router [b]3.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]4.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [/quote]
