It appears that this game has so many glitches that Bungle need to interfere with freedom of speech, i personally don't find having my faults pointed out offensive, i like to think it helps with self improvement. Major glitches in PVP and PVE games that i have experienced and from what i have seen on these message boards make it seem like the word 'investigating' means something to do when we eventually get round to it. How long 'Legally speaking' before we can ask for refunds on the game you are not providing at the minute, or how broken does it need to be before this applies?