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6/18/2019 8:03:19 PM
1

I keep getting canary error code

So I keep getting kicked from the game in mid activities like strikes and crucible. I have 0% packet loss, and 233.41 mbps download speed and 7.73 upload speed. I've reset my router twice and it still keeps happening. Please help
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#Help #Errorcodes

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  • Hey there. CANARY is an error code that can be received when you aren't connected to the Internet. You may want to check that all of your cables are connected correctly. If you are on a wireless connection, a wired connection is recommended to play Destiny. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or Performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]2.[/b] Power cycling your internet router [b]3.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]4.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [/quote]

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