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5/5/2019 1:37:10 AM
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Hey there, Thanks for the report! This is a known issue and Bungie is actively investigating. “[b]Revelry Jubilant Engrams[/b]: We are aware of an issue in which opening Revelry Jubilant Engrams on multiple characters may give duplicate items due to an issue with the knockout list. [b]To avoid this[/b], players should only open Jubilant Engrams on a single character until they receive all of the Engram's items.” It’s uncertain how players affected by this issue will be compensated but will indeed be compensated in a future update. For the latest details, stay up to date with by using the following link: https://www.bungie.net/en/Forum/Post/251797647/0/0 Additionally, I recommend following @BungieHelp on Twitter. Sorry to hear any inconvenience. Hope this helps!
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