I think this deserves more attention from Bungie.
It's insane that after so many completions I still didn't get my reward.
Another clan mate is at around 40 times and still hasn't got it.
Would you please address this issue, and maybe increase the drop rate after each completion?
So far we only noticed 1 pattern: the higher the ranking in PVE activities, the less the probabilities to drop it.
It's quite suspicious that all of the people in our clan's top raid team (which are all ranked Diamond V or above) still didn't get the 1K voices after more than 30 runs, whereas most of the more casual-friendly players in our clan got it (some even got it 5 times). It's utterly suspicious but that's oddly close to some kind of sick algorithm. The same algorithm that gives tons of exotics to players returning to Destiny after weeks of hiatus.
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It's bugged: https://youtu.be/II9BHcVlqro 2 of the 24 chests contain the 1K Voices. Someone should have found it if they opened all but one chest. Someone posted on Reddit that a fireteam saved up keys and opened all 24 chests and it wasn't in any of them. It's broken.