You have seen what can happen when a person doesn’t communicate. Bungo’s lack of communication over the past 4 years has culminated into what we have now. Learn from this Grasshopper. Communication is good. Lack of Communication. Bad Don’t be like Bungo.
Yes, the community can be a real shit show. They don't deserve the shit they get, but as the community managers, it's literally their job to be the bridge between us and those who work on the game. If they interacted with us more and were more transparent with us about the simple info we ask for, maybe people would start to get the idea that they're here to help and are actually listening.