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11/5/2017 5:24:53 PM
1

How I fixed the "Freeze and crash to desktop"

Ok so to explain the problem i had. When i entered the game and started playing, after a few seconds the game would freeze and crash giving a "game has stopped working " . It happened in the beta and it happened in the full release. My specs are: -Intel i7 4790k -Nvidia gtx 1070 -the game is installed on my ssd -I don't any other informations are needed? And the crash_info folder said this: [quote]stack: 00007FF7BA000B7E <unknown> 00007FF7B9FC403B <unknown> 00007FF7B9726BE5 <unknown> 00007FF7B972701D <unknown> 00007FF7B978F4A6 <unknown> 00007FF7BA114121 <unknown> 00007FF7BA000C35 <unknown> 00007FF7BA000B7E <unknown> 00007FF7BA030FE0 <unknown> 00007FF7BA0142E5 <unknown> 00007FF7BA0237C2 <unknown> 00007FF7BA0A2FF1 <unknown> 00007FF7BA0095B6 <unknown> 00007FF7BA00D2AF <unknown> 00007FF7B9FB5E57 <unknown> 00007FF7B9FCFF66 <unknown> 00007FF7B97DF025 <unknown> 00007FF7B977B28B <unknown> 00007FF7B977B37E <unknown> 00007FF7B977A5AE <unknown> 00007FF7B9740B02 <unknown> 00007FF7B9744379 <unknown> 00007FF7B977A678 <unknown> 00007FF7B977A72F <unknown> 00007FFCEF611FE4 <unknown> 00007FFCF1ECEF91 <unknown> session_id: Sun_11052017_171930_008688@x64@407654130@04_56_3B_1D_4C_61_1543 version: d2_rc tiger_final release pc_x64 60547.17.10.27.2020.d2_rc 17.10.27 2020 thread information: thread_name: unknown, thread_id: 00002194 halt: ### RUNTIME ERROR: EXCEPTION_ACCESS_VIOLATION at 00007FF7BA114210 halt information: (<unknown>) crash: tried to write address 0000000000000001 fatal error detected, current status was: init: init.txt version: d2_rc tiger_final release pc_x64 60547.17.10.27.2020.d2_rc 17.10.27 2020 session_id: Sun_11052017_171930_008688@x64@407654130@04_56_3B_1D_4C_61_1543 GPU Device: NVIDIA GeForce GTX 1070 GPU VendorId: 4318 GPU DeviceId: 7041 GPU SubSysId: -2053566397 GPU Revision: 161 silo_id: 1665943536958920704 signon_server_reported_content_version: none reported world_controller state: activity:in_world authority-over-current-bubble: false - map slice set 'HASH(0x81eb50ae)':9, activity slice set 72 authority-over-domain: true environment_string: D2_ProdRetail:75 install type: 5 change-world: loaded mission_towerfall game_instance: 000000000A65CE76 game_is_playback: false activity_tier: e_activity_tier.one activity-slice-set-index: 72 map-slice-set-index: 9 in-public-bubble: false activity_host_fireteam_is_connected: yes activity_host_last_fireteam_session_id: Thu_11022017_093221_063472@x64@game_svc_lp$@N09SH07SRV037 activity: mission_towerfall NVIDIA Aftermath: [1] [1] transparents_render_stage (26) system_milliseconds: time 819949 timezone_seconds_offset_from_UTC: -3600 is_current_bubble_authority: false crash_folder_location: C:\Users\matej\AppData\Local\Temp\Destiny 2\crash_folder\pc_x64\crash_folder_8688_20171105_172021\ primary_bap_server_ip_address: 172.97.57.86 primary_bap_server_port: 7500 world_controller_state_manager status: activity:in_world (goal:002:activity:in_world) player_position_x: 21.224665 player_position_y: 117.822441 player_position_z: -10.273363 [/quote] Here are the things i did: -Reinstalled drivers and not installing nvidia experience (Had it installed before) : still crashed -Made sure windows was up to date : Still crashed -Rolled drivers back to 388.00 : Still crashing -Did a scan and repair: Nothing to repair, still crashing After giving up and demanding a refund with no success, i tried this: -Reinstalled drivers (the latest ones) and also installed all the 3D drivers (checked the 3d things when you install nvidia drivers) and also didn't install nvidia experience and BAAM The game works for now, haven't crashed yet, currently in The Farm. But i'm expecting the game to crash any time, so will have to see how long this lasts. I also restarted the computer and made sure my GPU is overclocked. [b]TL;DR[/b]: Try a clean install of drivers and make sure you also install the 3D Drivers. I'll put an update if the crashing started again.

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  • Same here... game still crashes and disconnects no matter what. It's because they have no idea what they are doing!! I hate this crap... they get to keep our money while we sit here troubleshooting their crap product. I'm looking for a lawyer, but for 100$ it would be a waste of time for them. I hope theres a class action lawsuit or something. This is stupid.

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