[i]Just a reminder guys -[/i] Please be civil to Blizzard staff when contacting them, as they are just as confused and irritated over this issue as you are. Be kind, get kind.
Bullshit, because I restarted the game and kept playing it for 3 hours total, Blizzard informed me that I can't get a refund.
Blizzard is really cleaning up Bungie's mess here. Support was great and refund was no problem!