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Hello, Bungie is aware of the issue and currently investigating. Unfortunately there is no ETA on a fix yet. Like Brut4lity said, You can select the chroma package upon leveling up your faction, and you will have a chance at the Year 2 spektar class item, and that will allow you to make progress. [quote][b]Exotic Faction Class Items[/b] As noted below in the 2.4.0 Known Issues List, respawn animations granted by Exotic Faction Class Items are not functioning properly. Additionally, we are aware that many Faction Class Items are not able to progress Exotic Faction Quests. Players may progress these Quests if they equip any Year 2 or Spektar Faction Class Items.[/quote] To read all known issues with Rise of Iron you can read this thread: https://www.bungie.net/en/Forum/Post/213318340/0/0
When you get rank up packages get the chroma package. The class items in the chroma packages will work for the quest.