yeah, your characters are all way below recommend light level. For every 10 LL of a difference there is a 4% damage reduction applied when LL advantages are enabled.
The recommended is 320 or 340? yes? Even people going in at 350 will have a hard time against a team of 380s
Get up to proper LL as 340 shouldn't be that hard, then come back next month ;)
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I am 387 man, you are looking at my xbox account
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bummer dude
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lol No worries