Companion App?
If so, it sometimes eats items. And SOMETIMES when it does, 24-48 hours it will put it back randomly in either a random character or the shared vault. Sometimes.
It permanently ate my TTK-launch Hung Jury 3 days after the Vendor re-roll. Not cool.
English
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Is there no way to get it back? It's not in the vault, and I feel a glitch like this you should be rewarded the item back.
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Like I said, you'll need to check 24-48 hours after it disappeared. If after that you don't see it, then it's gone. Bungie's official policy is no restoration of lost loot or characters regardless if user-error / glitch / hack / etc.
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Well bungie that's some shifty bs.
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Hey, I'm not them. I'm just bored and like to help people out :-)
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I know, thank you, but bungie always has terrible customer support