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Bearbeitet von BNGHelp5: 12/10/2016 12:01:55 AM
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[BUNGIE] UPDATED 11/17: Marionberry, Canary, and Local Network Fireteam Issues

[quote][b]Update 11/17[/b] Since the release of Destiny Update 2.3.1.1, we have been investigating an issue where players on Local Networks are unable to form a Fireteam within Destiny. We have made some progress in identifying the root cause, and are continuing to investigate ways in which we may resolve this issue. We wish to ensure Destiny remains stable for all players. One change may resolve the issue at hand, while creating more issues that impact a greater number of players in alternate ways. As such, we must approach any proposed networking changes with caution and vigorous testing. For players impacted by this issue, please ensure that UPnP is enabled, if possible. Not only do UPnP settings create a better Destiny experience when playing online, this also makes it possible for multiple consoles on a Local Network to form Fireteams. Additionally, manual port forwarding on your network may negatively impact your ability to connect to other players in Destiny. For additional information concerning UPnP, please see our Network Troubleshooting Guide. [/quote] [b]Previous Updates[/b] [spoiler] [quote][b]Update 9/15:[/b] From [url=https://www.bungie.net/en/News/Article/45223/7_This-Week-At-Bungie--09152016]This Week at Bungie - 09/15/16[/url] [b][u]Local Network Fireteam Issues[/b][/u] Since the release of Destiny Update 2.3.1.1, we have been investigating an issue where some players are unable to join Local Network Fireteams. Through our investigation, we have identified some of the causes for this issue. Destiny Update 2.4.0 addressed one of these, and we are continuing to investigate other potential causes.[/quote] [quote][b]Update 9/9:[/b] From [url=https://www.bungie.net/en/News/Article/45188/7_This-Week-At-Bungie---09082016]This Week At Bungie - 09/08/2016[/url] [b][u]Local Network Fireteam Issues[/u][/b] [url=https://www.bungie.net/en/News/Article/45172/7_Destiny-Update-090816]Destiny Update 2.4.0[/url] contains a potential fix for an issue where players were unable to join Fireteams with other players on Local Networks. If you continue to experience this issue, or encounter any other issues after accepting the update, please let us know by posting a thread in the [url=https://www.bungie.net/en/Forums/Topics/?tg=Help]#Help[/url] forum or visiting our pinned 2.4.0 Known Issues Thread.[/quote] [quote][b]Update 9/1:[/b] From [url=https://www.bungie.net/en/News/Article/45135/7_This-Week-At-Bungie---09012016]This Week At Bungie - 09/01/2016[/url] [b][u]Local Network Fireteam Issues[/u][/b] Over the last few weeks, we have been actively investigating an issue which is prohibiting players on Local Networks from forming a Fireteam. We have identified the issue, and are investigating a potential resolution. [/quote] Hello all, With update 2.3.1.1 an issue was introduced where players experiencing connection issues were not receiving proper Error Codes when attempting to log in to Destiny. After successfully logging in, players experiencing this issue were not able to launch activities or performing other in-game tasks. On Aug. 9th, 2016, we have reverted back to the previous behavior which allows these players to see these error messages again. If you are met with Marionberry or Canary error messages consistently when attempting to log in, please refer to our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for proper network settings. If you continue to experience these issues, you may need to contact your ISP for further assistance. Investigations concerning Local Network Fireteam Join Issues are ongoing. As a first troubleshooting step, we recommend that all impacted players ensure that proper connections are allowed for Destiny Gameplay. Please see the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13612]Allowing Destiny’s Connections[/url] page of our Network Troubleshooting Guide for a list of Ports that should be allowed, unblocked, or forwarded. [b]NOTE:[/b] We highly recommend disabling any network restrictions going to your Console, as this may cause additional issues when attempting to play Destiny. Additionally, players should clear the cache of both consoles on a local network, and attempt to form a Fireteam once more. [quote][b]If this issue continues to impact you and your desired Fireteam members, please post a report below.[/b] When filing a report, please provide the following information: • Have you [url=https://www.bungie.net/en/Help/Article/12539]cleared cache[/url] of all consoles on your local network? • Have you followed appropriate steps in the “[url=https://www.bungie.net/en/Help/Troubleshoot?oid=13612]Allowing Destiny’s Connections[/url]” section of the Network Troubleshooting Guide? • Are you experiencing any specific error codes when attempting to join Fireteams, or are you only witnessing “Unable to join. You were unable to join the Fireteam.” messaging? • Please list the PlayStation Network ID’s or Xbox Live Gamertags of all impacted accounts. [/quote] [/spoiler]
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  • PS4 myself psn yamarashi_666 and my step-son psn Galvanic-Devil are both being affected by fireteam issues. We can both join fireteams without issue unless the other one of us is in it. Both consoles are hard wired to the same router and all settings in the troubleshoot guide are right. Plus both consoles have been cleared of cache. We have had "unable to join target player" message on and off since last update but until today resetting the router and restarting consoles has fixed it. Now we are unable to fix it.

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    • Hi BNGHelp4 My issue is that when I start the game, everything is OK. I play 1 pvp game. But then it seems to just stop working. For the last 10 minutes now it's been stuck on 1/12 for pvp and towers are empty. I've only had trouble since 2.3.1 and the patch that followed changed nothing. I have a hard wired connection, my router is set up specially for gaming and it's a 50mb fibre connection. Ps4 I'D thecomedian777 I would appreciate any help

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      • I can't receive invites from anyone I can only invite them my GT is the same

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      • WORKING NOW - I have been able to play the last couple nights with local fireteam. Here are the steps I took. I completely uninstalled the game (expansions and main game completely gone). Turned off xbox and unplugged for a few minutes (even in power save it never actually turns off so you need to unplug for a few minutes to make sure ram is cleared). Turned back on and reinstalled everything. After that i am good to connect. Hope that helps you guys. Guessing this should be roughly the samenfor ps4 as well.

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      • my wife and I have two ps4s constantly have issues playing together. If we are play with people from overseas, one of us will constantly receive contacting destiny servers.. and one of us will be kicked. Accounts Denzerelite and MzDenzer.

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      • We've been unable to join eachother (my fiance and I) on and off for the last month or so. We've had to use a wifi pay as you go box just to be able to play together. Yesterday (11th August) we had no problems at all but today (12th August) we once again find ourselves unable to play together whilst using the same Internet connection. We've tried a number of things but can't find anything that actually solves the issue, it appears to just sort itself out and then a day later will crash again. Gamer tags are C0MBATT-WOLF (0 in combatt is a zero) and Wolfgirl_95. Much appreciated bungie

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      • Hi BNGHelp4, yesterday we had some trys from 10:30 am PDT to 10:45 am PDT. [quote] • Please list the PlayStation Network ID’s or Xbox Live Gamertags of all impacted accounts. PSN: ProfBraun and Infernousbutcher vs the people on our friendship lists.[/quote] At the beginning, it was the same: we were not in a position to join the same team. After we restarted the game, it was the same. Finally, I have changed my connection (hard wire to wifi) and behold, it worked. So with a third player we finished nightfall. As far as I have heard, a change of internet connection or a re-login at psn or clearing the ps4 cache or a combination of these points has some fireteams helped. If a player turns her/his ps4 off or loses internet-connection or what else, you have to start the procedure from the beginning - maybe without success. Regards B.

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      • XB1 Local fireteam joining issues. Cleared caches. Hard resetting sometimes works for a while. No error codes just "unable to join the target player", and only since 2.3.1. GTs are anthrax455 and Knott455

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      • Bearbeitet von korncat666: 8/12/2016 9:41:07 AM
        Been having local fireteam join issues on the ps4 since patch 2.3.1, and our only solution to this problem currently is to have one console connected via cellular data. [quote] Have you cleared cache of all consoles on your local network?[/quote] yes, have also rebooted the router numerous times to no avail. [quote]Have you followed appropriate steps in the Allowing Destiny’s Connections section of the Network Troubleshooting Guide?[/quote] we've always been type2 NAT, and have UPnP enabled. have also tried putting one or both ps4s in DMZ without any success. doubt port forwarding works with both consoles on the same network, unless one console's in DMZ? [quote]Are you experiencing any specific error codes when attempting to join Fireteams, or are you only witnessing “Unable to join. You were unable to join the Fireteam” messaging?[/quote] have never seen any specific error codes, we are only given "unable to join the fireteam" message. [quote]Please list the PlayStation Network ID’s or Xbox Live Gamertags of all impacted accounts. If possible, provide a link to their Bungie.net profile that is linked to their Destiny account.[/quote] [url=https://www.bungie.net/en/Profile/254/5377451]profile 1[/url] [url=https://www.bungie.net/en/Profile/254/4079055]profile 2[/url]

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      • Bearbeitet von DiABox: 8/12/2016 6:16:52 AM
        Been having issues creating or joining fireteam on local network after one of the recent patches. Error is simply Unable to Join. Only way to resolve issue was with closing and restarting Destiny on one or both consoles. Issue occasionally returns, requiring restart of Destiny. Diabox and Denz0-m0 are the PSN IDs for the affected accounts. Router is uPnp and we did not have these issues prior to patch within the last month or two.

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      • A few FACTS for you guardians that have been hoping for a fix... If we are lucky we might see it fixed on August 16th.. that is the day that they split consoles.. If it's not fixed by then odds are it won't be fixed until Rise of Iron.. BNGHelp4 is NOT one of the developers.. he/she is simply a "liason" for Bungie.. He/She gets paid to tell us what Bungie wants to tells us whether or not there is any truth to it..

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      • All ports have been forwarded to allow an open network for Xbox one. Followed network trouble shooting steps and still cannot join fireteams on local networks for Xbox One Shogundono and Spiderfae with message "unable to join target player" and/or "unable to join fireteam."

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      • Hat ein neues Thema gestartet: Fire team issues (same network)

      • All ports have been forwarded to allow an open network for Xbox one. Even replaced the modem/ router. Followed network trouble shooting steps and is still persist with Xbox live for SumthinqLovely7 and xblackxlotusx22 with message "unable to join target player

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      • Both of my PS4s are connected wirelessly and have had no issues in the past. I cleared the cache on both systems restarted my router as well and still had the same issue. I tried connecting one system through LAN and the issue persisted. The PSNs affected are RChaos11 and deeeannaa

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      • I still haven't received my Year 2 Moments of Triumph Book. Please help since I've tried contacting @bungiehelp and left a note in the forums. I'd like to complete that before Rise of Iron comes out. Thanks!

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      • I've been trying to join HockeyShin19 and it's been saying "unable to join fire team. Please try again"

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      • Bearbeitet von Tim vdB3: 8/12/2016 2:45:27 AM
        I'm still unable to play destiny with my younger brother on the same network. And it isn't on our end because we can play games like halo 5 or Overwatch without any isues. So any update on this problem?

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      • Hi I'm still having issues connecting with my son on a local network and I receive no error codes just the unable to join message. His player code is GamePrism17 on the ps4. I have been waiting for a fix now since the update but it's been very quite from you guys of late. Love your work Cheers

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      • Not sure whether this is important or not but adding it anyway: About two hours ago, myself and Fusilier669 (husband) were both on Destiny, still unable to join each other. All of a sudden, I was booted out of Destiny completely with no error codes (back into the PS4 home screen and logged out of Destiny). I restarted the game, back into my character and did the habitual trying to join husbands fire team and connected with no trouble at all. Even to the point where we both changed characters/locations a few times but had no issues joining and remaining in a fire team. It remains to be seen whether this is fixed permanently but whatever went on worked for us -at least for now! We'd changed nothing our end at all. 😊

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      • Bearbeitet von Sean: 8/11/2016 2:41:04 AM
        Seriously, this is ridiculous. All steps taken on my end, still unable to connect locally. No error code visible... "Unable to join target player". XBOXONE Gamertags affected: seanichol, Vek ClipZ, PG Pursuit

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        • Hello, since 2 days i cant log in to destiny servers, i always get the code "marionberry " I Change Nothing on my router or network! All works fine with other Xbox One Games just Destiny 😠 Please fix this !!

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          • Still receiving the "Unable to join target player" error. We have tried all of the recommended steps. What is going on? Its been almost two weeks since we've been able to play together!

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          • Trustybspot and trustylilman on xbox one. Ive made another post explaining exactly what we had to do to temporarily fix it. Bspot is wired in, lilman is on wifi. Please investigate and fix asap. Thanks

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          • Bearbeitet von babyStapler: 8/11/2016 10:38:58 PM
            I have been experiencing this issue on & off for many months. The affected parties are myself: [url=http://www.bungie.net]babyStapler[/url] and my brother: [url=http://www.bungie.net]Tomageddon[/url]. It most often occurs if I resume Destiny after placing my PS4 into Rest Mode while Destiny is running. After I resume Destiny and log back in, I will frequently get the “Unable to join. You were unable to join the Fireteam.” error. As soon as I get the error, the only reliable solution is to power the PS4 down completely and then restart the PS4 and log back into Destiny. I'd say this resolves the issue about 95% of the time. However, on Tuesday night both Tomageddon and I cold-started our PS4s (both were completely powered off - NOT in rest mode) and could not join each other. Hard restarts did not resolve the issue this time. We have not attempted to join again since. I'm not looking for a miracle fix, just trying to provide as much information as possible.

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          • Bearbeitet von Mennoch23: 8/11/2016 10:33:26 PM
            Mennoch23 - XboxOne

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