I think the problem with shotguns is that they have been nerfed to a ticklefest unless you are 1 meter away.
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I think they are the most balanced they have ever been. They actually require extended forms of movement, and smart use of abilities to close gaps, prime and/or finish off opponents. I just wish they were a little bit more consistent in the range department though. Sometimes you one bang from decent range, other times you can't even one bang from point blank range.