Bungie are aware that some players are having trouble accessing the VIP quest and they are looking into it.
https://www.bungie.net/en/Help/Article/13559
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Oh yah I know, I've read all this. The question we are all wondering is "WHEN ARE YOU GOING TO RESOLVE IT?" - to bungie WE should be able to put a support ticket and just have it done. Along with pointless updates, they should be working towards taking care of issues in a timely manner. Last update was last year for this issue...