Today I earned this [armory]Ashraven's Iron Hood[/armory] but it disappeard after unlocking in the inventory. The game shows the item is in my collection but I didn't find it in my helmet's accessable ornaments. And it has been removed from the merchant so I could not just simply buy it again. Please bring it back for me!
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Edited by BNGHelp10: 9/13/2024 3:58:03 PMHey there. That ornament is an old Season 3 'Armor Ornament', predating the release of Universal Ornaments in Shadowkeep. These old ornaments are made to go on one specific set, or a range of related sets only. In this case, the ornament only unlocks by default on Iron Banner gear pieces - if you examine an Iron Banner helmet, you will see it as an option there. In 2021, these old ornaments were added to the existing transmog system, allowing them to be made into Universal Ornaments, in the same way as normal gear pieces can be. So you have to do this, convert it to universal using synthweave in the Customise Appearance menu, if you want to use it on a non-Iron Banner helmet.