Cross play has nothing to do with it. To start with Bungie gave it away for free, then there’s the unbalanced match making , laggy , broken weapons , sbmm….no point doing cbmm now the player base has shrunk, cheaters , payed carries, stat farmers ….I could keep going 😂
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Cross play has official issues, cod + halo Devs talked about it. Microsoft upgraded their network, making all current netcode incompatible, causes desync between xb and psn. It's on the Devs to fix it, those 2 are after huge player loss, bungie are silent despite player loss