JavaScript is required to use Bungie.net

Help

Help us help you.
4/1/2021 9:17:44 PM
3

Cross save help

My Xbox acc has been hacked so I no longer have the login or anything to that acc. I would like to disable it from cross-save but I have to wait. Everything on my acc was deleted due to the hack. I just want to to play without worrying about this again, please help.
English
#Help #BnetIssues

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by PhilLB1239: 4/2/2021 12:41:38 AM
    You need to contact MS Support to recover access to your compromised account as Bungie can't assist you in getting it back. [quote]Players who can't authenticate connected platform accounts will have to contact their platform's support to try and gain access to the account. If that isn't successful, players may want to unlink their connected accounts they have access to and link them to another Bungie profile. Bungie is not able to remove connected platform accounts from profiles.[/quote] https://help.bungie.net/hc/en-us/articles/360049498031-Contact-Form-Cross-Save-Issues To prevent such events, please use advanced security features such as 2FA. You can read more about them from [url=https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452]Microsoft[/url].

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon