JavaScript is required to use Bungie.net

Help

Help us help you.
1/21/2020 3:13:13 AM
1

Silver Purchase Error

On 1/20/20 I tried to purchase $9.99 of silver to buy the Saint's Invocation ship. I wend through the usual process of clicking the in game option to purchase silver, and followed the usual assortment of windows to add steam funds, and confirm the silver purchase. However, after all this, the purchased 1100 silver was not added to my in game wallet. Being in the half awake, after work stupor I was, I proceeded to repeat this process three times, inadvertently spending almost $30 before realizing that something was off, and I should probably check my bank for pending charges. Sure enough, three separate purchases of $9.99 were pending, and upon restarting my game, 3300 silver had been added to my account. I could use an assist please, $30 is a little much for me and I would very much appreciate a refund. I did not purchase the ship, in case spending silver would interfere with the refund process. Thanks in advance for any replies, peace!
English
#Help #Eververse

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi there, Thanks for your report. Bungie does not provide Silver refunds or transfers for any Destiny release. You can read more on this policy through the link below. https://www.bungie.net/en/Help/Troubleshoot?oid=13660

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon