The only option would be to fill out the missing eververse items form but not sure if it requires a verified email. https://www.bungie.net/en/Help/Troubleshoot?oid=13681
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It does need verification. That's why I need a mod from here to fix it for me fast.
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Edited by TuxyDoh: 12/9/2019 12:19:46 AMa mod cannot help you with the purchase, they do not have access to your account data. The help employee accounts will send you to that form as the is literally the purpose. You are missing an item you purchased from the eververse. Let me start with this, did you open the package from your consumables tab when you bought the ornament?
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A mod have to help me, cause if I can't verify my mail cause their system doesn't work, no mail arrive at all, not in spam or anything, and the item I bought doesn't appear in the skin selection is their fault, not mine, it's literally scam if they don't do anything. As simple as it is if they don't do anything I'll use this thread to get a full refund from paypal showing they are not willing to give what I bought. Also thanks for trying to help, appreciate it, but I need a mod not a user. And yes, I opened the package ecc, all the thing people usually write, I'm not dumb :) Have a nice day!
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A member of moderation has replied to you, best of luck.