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Edited by Varner: 3/31/2022 9:22:40 PM
9

Over five weeks after WQ, game remains unplayable on supported OSes

On Windows 7 and 8, the UI and 2D elements of the entire game are absent, opaque black, or horribly garbled. The game is still not playable, five weeks after. Raid race long finished, friends hitting 1560 and thinking about GMs and Master raid or moving to other games. Those affected will be hobbled in the Master raid permanently. I'd held out hope for Hotfix 4.0.0.5. I figured the lack of patch notes might indicate a quiet fix for a rather embarrassing issue to Bungie (now embarrassing for two reasons: that it happened at all indicating lack of even a sniff test across supported platforms, and now that it's persisted for 5 full weeks). However, I just tested and Hotfix 4.0.0.5 does nothing for us. Without any further Hotfix plans communicated, I can only assume we won't be seeing resolution this Thursday and the best we can hope for is 6+ weeks. My workaround - which is honestly not acceptable as it incurs additional cost, lag makes PvP a drag and won't work for everyone due to the high bandwidth requirements - is GeForce Now. So I've now paid $20+tax just to access the game because Bungie has failed to support the platforms it claimed and still claims are supported. [i]There is a word for this behavior in the legal vernacular: Fraud.[/i] We need regular updates and an ETA. If an ETA is not available, we need expectation management like "not before X date" given patch cadence and what is or isn't known at time of writing about how to resolve the problem. We need a pledge that future patches will be sniff tested on all supported OSes and platforms. The WQ Deluxe edition upcharge includes all Seasonal content, and we've now been unable to access more than a third of our first bought-and-paid-for Season. Thus, we also need some form of reparations, not a one-liner apology like we got after 3 weeks of similar inability to play in Season of the Lost. That Season was so prolonged we could catch up. Not so here. Edit: Original post remains above, but as of the 3/31 TWAB this is slated to be fixed in Hotfix 4.0.0.6 deployed 4/5.
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