Hey yall, I wanted to know if there is a single human being that works for the Bungie Store customer support instead of it just being robots looking for keywords to give out prewritten "help" that has 0 to do with your problems.
I got the Witch Queen Collectors Edition, the Ghost arrived broken, his Eye is all messed up, he doesnt light up and the plattform doesnt work correctly as well because the switches have been screwed in wrong.
I have written them 5 emails so far asking for either a functioning Ghost or my money back.
So far literally every response has been about where I can find the emblem code without a single word about my Ghost or a refund.
Are there are humans working at Bungie here that can help me out or do I have seriously have to get a lawyer to get my money or Ghost just because Bungie doesnt have a Customer Support (with humans, not 100% bots)
English
#destiny2
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I had a shiping issues but for a raid jacket i orderd my advice contact the Better Business. Burious for the greater Westeran United States online make sure to give them the order number for the item you have and a description of what the issue you have is with it. And indacate you want bungie to contact you about it within the week i had the conformation my item ship and i had it by the end of that month. Try that to get around the lack luster surpport of bungie store system
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Add a help tag if you want help?
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4 RepliesI can neither confirm nor deny that using Google Maps provides a phone number for Bungie. Where that phone number goes to, if there even is one, is anyone's guess.
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As someone else stated, contact the Better Business Bureau and tell them what's up. That'll grab their attention real quick.
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Bungie doesn’t care about customers that much yo
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Customers mean cash cows at Bungie. Once you milk them, they are off to the slaughter hous for someone's next burger or steak. Support will be provided in afterlife.
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7 RepliesEdited by Swat: 3/30/2022 11:28:37 AM
SwatHuge fan of Bungie. I try to help. - old
Hello there! Sorry but the Bungie.net forums cannot be used for Bungie Store enquiries. The only place to get help with Bungie Store orders is at the link below https://bungiestore.com/customer-service Please be aware there are delays with orders. Please see the link below for more information. https://eu.bungiestore.com/shippingupdate Also, nobody on this forum is a bot. We're all players like yourself who are looking out for each other