Hello Bungie, I have the same problem as the Youtuber. I made a mistake with the cross save because unfortunately I had chosen the wrong one and now all my chrakats are gone (still saved on XBOX). Unfortunately I can't deactivate my cross save because I bought silver on my XBOX. How can I proceed? Can you perhaps deactivate my cross save so that I can access my XBOX character again?
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#Help
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Hey, Unfortunately if you have mistakenly chosen the wrong account as your Cross Save reference then you will need to deactivate Cross Save in order to change them. If you have bought silver then you will need to wait the 90 days before being able to do so, unfortunately you cannot bypass this and Bungie cannot deactivate Cross Save for you. Furthermore there will be an additional 90 day wait time before you are able to reactivate Cross Save, this is also Bungie's policy and no exceptions can be made. [quote]Cross Save is intended to be a one-time action, but we realize there may be cases in which you want to visit the characters you left behind. Once Cross Save has been disabled, you will have access to your original characters on each platform. There is a 90-day wait to re-enable the feature. This policy exists to discourage activity like account recoveries by other players. Players who purchase Silver (or have Silver added to their account) cannot disable Cross Save until 90 days after the Silver was purchased or added.[/quote] For more information on Cross Save have a look at the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Destiny 2 Cross Save Guide[/url].