Hello,
Please view [url=https://help.bungie.net/hc/en-us/articles/360049498571-Prime-Gaming-Support-for-Destiny-2]this[/url] forum post on Prime Gaming for information and troubleshooting.
[quote]If you claim your rewards via the Destiny 2 Prime Gaming website but do not see them with Amanda Holliday in the Tower, please visit your Bungie.net rewards history page to verify that they were applied to your account. If you do not see your rewards listed, visit the Destiny 2 Prime Gaming website to retry.[/quote]
If none of the information found here helps resolve the issue, you may need to refer to the support of the Prime Gaming vendor.
English
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That’s not the issue. The issue is you claim the emblem but it’s not in collection so if you happen to delete it then you cannot reacquire the emblem.
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Yes, this is currently bugged.
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I got the emblem from Amanda. But it doesn't appear in the flair tab so it cannot be pulled from the collections.