You've set up cross save with Stadia as the main account which is shown in the lower left of your video where it says your Stadia account has no characters. That little pane is where you'd see your cross save characters. As you picked an account that has no D2 characters then it simply states there are no characters to show.
There is no way to swap the cross save account. The only way to fix your issue is to deactivate cross save, wait 90 days, then re-activate cross save picking the correct account to be the cross save account.
https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide
[quote]If the incorrect set of characters have been set as the active Cross Save players will need to disable Cross Save, wait the full 90 day deactivation period, and re-enable Cross Save with the correct account set as active.[/quote]
English
-
90 days god I just payed for this season and everything and i want get to play it. this does not make me feel good at all. there has to be a way to get to contact someone
-
Once cross save is deactivated you'll be able to play your Steam characters on Steam where you appear to own Witch Queen. Be aware though, if you purchased the Deluxe Edition of Witch Queen on Steam and your first log in after Witch Queen went live was with the current cross save set up, then your included 4 season passes would have been assigned to the currently non-existent Stadia characters. If you logged into WQ prior to having this cross save set up on Steam then you should be fine once you disable cross save. You just won't be able to play your Steam characters on Stadia for 90 days.
-
Can i get in contact with someone for IT or something that can fix this before the 90 days
-
This is Bungie's official policy, it cannot be overridden at this time. The only option is to wait out the time.
-
okay i understand. this is just defeating because i wont be able to do anything and feels like i lost my money sorry
-
okay i understand that but my problem is when i get on steam to play destiny its a whole new character on there. The Iron Revenant (A Gentlemans Agreement) is my main one, that's the one with all my characters and gear. feels like i wont get to play destiny for 90 days on my main character. And i was wondering if i can get this before the 90 days because i dont want to miss the raid and the season i got on the day it came out.
-
Are you in a 90 day lock out for being able to disable cross save due to a recent Silver purchase?
-
i just cant click the authenticate for the The Iron Revenant (A Gentlemans Agreement) 300 silver for some reason but i can click the authrnticate for the stadia with nothing on it in the deactivate cross save. i have not deactivate anything yet.
-
Edited by dougcpa: 2/28/2022 4:33:29 PMIn the video you provided you clicked on the deactivate button that takes you to the authentication page. You've logged into bungie.net with your Steam credentials so that account is already authenticated. To finalize the disabling of cross save you simply need to click on the Authenticate yellow button at the bottom of the Stadia account pane, enter your Stadia credentials and the cross save should deactivate. The only way it won't is if you purchased Silver or if you purchased a DLC package that included Silver or Season Passes within the last 90 days on either the Steam or Stadia account. Here is a screenshot from your video on the button you need to click next (circled in red). https://twitter.com/dougcpa/status/1498335335268372489?s=20&t=RDsW_qjNxzz2vOtJIK7wbA
-
okay and i wont lose the character with the titan, warlock, titan on it when i hit the authenticate.
-
Cross save does not delete anything. When it is on, all the linked accounts except for the cross save go dormant. When you deactivate cross save all the dormant accounts go back to being active on their source platforms. So no, deactivating cross save will not delete any characters. It will just make it so you can only play your Steam characters on Steam and your Stadia progress on Stadia.
-
okay i got it sorry for the problem. i freaked out to quick im sorry thanks for the help
-
okay i will do that
-
no i been having that 300 silver in the video for the past couple mouths.