Please go to microsoft.com and log into your account. Then go to purchase history and find your purchase. Check the status on the purchase, if it shows a status other than Complete or if the purchase is nowhere to be found in your purchase history you will need to contact Microsoft for further assistance with your order.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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