Hello. If you purchase the Collector's Edition, the code for the Witch Queen was included in your shipping box inside a white envelope.
If you can't locate the code anywhere, please double-check that you purchased the edition that included the code, and if you did, please contact the [url=https://bungiestore.com/customer-service/]Bungie Store[/url] for further assistance.
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I also did not receive a white envelope with codes and no one has responded to my Bungie Store email in 4 days. No updates, no acknowledgement that Bungie is aware of the issue, NOTHING. Majorly underwhelmed with my first DLC purchase. $300 and I can't even play.