Unfortunately, the forums are completely separated from the Bungie Store website and are unable to assist you with this issue. All we can do is point you to their [url=https://bungiestore.com/pages/customer-service]customer service page ticket system[/url].
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Totally understand as I’ve already submitted a ticket with Bungie Store. I was just inquiring if anyone else has been experiencing similar issues.
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Package still sitting in Ellenwood, Georgia since the 15th. Bungie support not helping with situation, FedEx won’t help me cause I didn’t ship it, and A2B Fullfillment that actually shipped the package won’t respond. Currently over 48hrs late from scheduled delivery with no help from all parties. Fml 🤦♂️
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Mine will not receive mine till Friday the last update I received so 3 day after the new Dlc comes out got to love it.
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As with all things shipped, most are sent and delivered without issue, others have issues. Keep in mind, Smartship from FedEx relies on the USPS for the final delivery, so you may want to check your local post office to see if they can help if FedEx cant.