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Edited by Snowciel: 7/16/2021 6:57:02 PM
3

Disappearing (Exotic) armor pieces

So, today, my friend came to me and told me all of his friends hunter exotic armor pieces are gone, which were vaulted and also some in his inventory. Before the recent update everything was fine. I just logged in and saw that my god rolled Ophidian Aspect exotic warlock arms, my god rolled Transversive Steps exotic warlock boots and some other Masterworked armor just disappeared. It's nowhere to be found. Not in my inventory, not in my vault, even DIM can't find them. I have 2FA on steam and on my phone activated and I'm the only one who knows my password. Any ideas what to do?

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  • Hi there. Do you have 2FA set up for your Xbox and PSN accounts? You have Cross Save enabled which means that anyone who knows your account information on any linked platform can log into your account. I recommend setting up 2FA on all of your accounts if you don't have it enabled. Other than that, whether due to a game issue, accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items and does not replace in-game items that are lost or dismantled. For more information, please review our [url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url].

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    • Not the first time this happened. My friend lost a ton of raid exotics when moving form Battle.net to Steam. My vault seems fine, was this after the mid season patch that nerfed shotguns and stuff?

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      • The only thing that could've done that is a player because i've never heard of an exotic just disappearing besides the raid shotgun

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