When did you join?
To my understanding, the first week that you join a clan, you will not be benefitting from Clan rewards. You should be able to start collecting them after the first week.
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Edited by Sounders: 1/6/2018 5:27:38 PMI joined the clan I am currently in on January 1st. Although that makes sense, the previous clan I was in had the rewards the 1st day I logged on. I just wasn't the proper level to claim them, then they disappeared afterwards.