Game crashes all the time in tutorial. ps4 freeze. hard reset. why?
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27 RepliesEdited by Sereph102889: 8/10/2017 10:21:29 PMGuys I'm having this issue as well. I have been able to get passed the mission however. First day of beta release I turned on my PS4, from rest mode, and crashed at Zavala 3 times in a row until I just restarted my console. After I restarted it I was able to clear the entire mission just fine. Now today I turn on my PS4 pro, from rest mode, and crash at Zavala on my newly made Titan on my first attempt. So I restart my PS4 pro again and I'm able to clear the mission just fine after the restart. I have since made 2 more Warlocks and a 2nd Titan by constantly deleting characters just to test the issue and have been able to clear the mission each time crash free. Another thing to note is that after the very first crash I did also go into my display settings and turned my display to Automatic, down from 2160RGB and then restarted and was able to clear the mission perfectly. After the first successful clear, I turned my display settings BACK to 2160RGB and have had 0 issues to far on 4 successful characters. I think the main issue, at least in my case, may stim from a prolonged period of rest mode. Both instances of playing Destiny 2 beta I'm which I've experienced crashes have been while playing on a PS4 pro that has been booted from a rest mode period of more than 6 hours (overnight). Now while I'm fully aware of the fact that some people will say that simply restarting their console or changing to Automatic display didn't help, one or the other has helped me clear the Homecoming mission 6 total times now without any crashes. Hopefully this may help someone. I was getting very upset and figured I would test some things. I've also seen a post in this thread where someone said it could just be a PS4 Pro firmware issue due to Diablo 3 crashing as well since the Necromancer update. I play Diablo 3 and have experienced these crashes so this guy could be into something. Ps: I'm currently downloading the Rise of Tomb raider Demo to see if I fall victim to the notorious crashes that that game seems to have on PS4 Pro as well. I will post back shortly. UPDATE: Crashed on Tomb Raider demo before making it to the top of the mountain. Display settings set to 2160RGB. Checkered glitch display box on screen. In one of my Destiny 2 crashes and one of my Diablo 3 crashes I also experienced this glitchy checkered box. I'm going to set my display to Automatic and test it again. UPDATE 2: 3 Crashes on Rise of the Tomb Raider now. Swapping off of 4K to see if I can finish the demo. After much research it looks like most of the people here who are experiencing the PS4 Pro crashes ON Destiny 2, Diablo 3, or Rise of the Tomb Raider have indeed gotten faulty hardware in their Pro system. Sony is apparently aware of these issues and from what I've read online will issue you a box to send your system back in to them in order to have it replaced. UPDATE 4: Rise of the Tomb Raider has now crashed 5 times at the same spot. 2 of these times were with the settings set to 1080p only. At this point I have backed up my saves and I'm Initializing my console back to factory settings. I will then do a batch of testing again before I call Sony, but at this point it's looking like faulty hardware. The checkered box that we've been seeing after most of these crashes is a blatant indicator of a failing GPU chip. UPDATE 5: Reinitialized my PS4 pro. Two attempts in a row have succeeded in clearing the mission with no crashes. It is worth noting that I did NOT leave my PS4 Pro in rest mode over night. When I started playing Destiny 2 today it was after booting from a fully powered off period. I will now test Rise of the Tomb Raider several times again and I will post back to keep everyone updated. I also play Diablo 3 daily, since the start of the new season, and was also experiencing rare crashing of the same manner. So far so good on Diablo. Will post updates later. NEWEST UPDATE: Console is now freezing more often than it ever has on any of the aforementioned titles. I've called Sony and started the replacement process. They said it sounds like a failing GPU or HDD and told me they've seen several cases with Day 1 PS4 Pro systems having faulty hardware. For now I've got the old trusty PS4 out and it's working flawlessly. NEWEST UPDATE: In case anyone is still following this thread. I just received my PS4 Pro back from Sony. All is good! The very first time I played Tomb Raider I was able to 100% clear it. That was never even possible with my old unit that would freeze on Diablo 3, Destiny 2's beta, and Rise of Tomb Raider demo. Now I'm having 0 issues. This was definitely a console issue and not an issue with Destiny 2. Guys, get your consoles fixed ASAP. The warranty process takes two weeks to a month!