Grappling hook definitely needs a shorter cool down. Like down to 5 seconds maybe. In my opinion she should be able to zip around from perch to perch to get a good angle. Also her venom mine should do more damage. It's literally worthless unless the enemy going across it has very low health. Because of these reasons I hardly ever play as her. Hanzo is my goto sniper. If they made those fixes, I would play her way more
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Venom mine is made for alerting you to approaching enemies