I mainly play Roadhog and Lucio, but I'm trying to learn to use Zarya and Zenyatta effectively.
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Zenyatta is all about positioning. If their is no Reinhardt to shield you or teammate to draw fire, you should try going behind a wall so that you can see some enemies but the rest can't shoot you. If you are with your team, stay at the back, healing, debuffing and dealing damage.