Find me another group, with over 20k members, that doesn't have some pretty fantastic moderation.....and I'll show you a group that has failed. I can look through these forums at any time, on any given day, and find over 30 ban worthy infractions. Is that the members fault? No, it's the forums creators fault. Take any large group of people, put them in a room for an extended period and tell them to be nice........what do you suppose the outcome will be?
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the result will be them being nice for a while but then people will start being assholes for the smallest of annoying things