It's not even funny how broken it is. In trying to fix the forever 29 issue. They created whole new problems.
On HM, receiving nothing or 2 shards should not be an option. At all. Get rid of that completely.
Burning 20 shards should not get you only 2 more shards. Fix that accordingly.
Everything else is fine. I'm fine with RNG determining everything else.
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High light level gear needs to drop more frequently.