Hello
You will have to contact Bungie Store Customer Service and see if they can help you.
[url=http://bungiestore.com/pages/customer-service]Bungie Store Customer Service[/url]
English
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I still have not received a response fro the bungie store customer service. I changed email providers and can no longer acces my ordering email account. Hoping they can help me out but so far I'm left hanging.
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https://twitter.com/bungielove/status/633760486710841345 just saw that, I must've seen some other bungie email.
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I emailed them as well, just covering all my bases. They didn't have an auto-reply message or anything so I wasn't really even sure it went through.