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7/9/2015 10:47:39 PM
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Bungie help staff on Bungie.net are not sales associates. They don't really have any say in the sales for Bungie Store. That is its own department with its own site. I do not know why Bungie Store customer service has not gotten back to you. But I do know that no Bungie staff from here will be able to do anything for you other than direct you to Bungie Store customer service.
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