Bungie help staff on Bungie.net are not sales associates. They don't really have any say in the sales for Bungie Store. That is its own department with its own site. I do not know why Bungie Store customer service has not gotten back to you. But I do know that no Bungie staff from here will be able to do anything for you other than direct you to Bungie Store customer service.
English
-
Damn. Not sure what I should do them next - guess I'll just keep emailing. Thanks for replying, I appreciate the response.