Well I agree. But only partially on the disabling comments. What a lot of games do is double post. Once in the news section with disabled comments to keep it clean and then in the forums where they interact with the community on the content of their response. What they are missing is the later.
Otherwise I completely agree.
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Fair enough. It's just more that they started doing it now rather than using that method the entire way through. Something clearly changed and I doubt it was the fact that they started listening. But that is just a conflict of perception.