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originally posted in: Account Unlink
7/25/2014 10:16:13 PM
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  • have already seen that post. i cant unlink the facebook account because it wants me to log in the facebook account to unlink the token which the account doesnt exist. also facebook is not the primary i use to sign in.

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  • Edited by Spawn: 7/30/2014 7:48:48 PM
    Sounds like you've inadvertaintly started the account creation process through a Facebook Authentication. You must complete that process first, create a "shell" email authentication, sign into the bungie.net user profile [u]through the shell email authentication[/u], then you'll be able to unlink your Facebook.

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  • Edited by cosmiccheese: 7/30/2014 7:46:35 PM
    Thanks for the reply however i have never logged n using facebook. my account was created with a PSN account and the facebook was linked last only using the account settings section of the profile. Like i said my profile had a working facebook link until the day my facebook account was wiped and the token that was added during the authentication was removed on the facebook side. My current bungie account sees the profile as linked and will not unlink because the profile will not authenticate due to the missing token because bungie.net requires you to loginto the facebook account with the token to remove it.. SaintD asked if i had a screen of the instance i will await a reply on how to submit the screens and or video. i do appreciate your assistance though.

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  • This is a correct error but badly presented. It's telling you that you could not log into the account you were trying to unlink. You may be using (possibly stored as cookies) credentials for another account. Try an in private browser session or just user CTRL-SHIFT-DEL to get a menu and delete your cookies. Warning: If you delete your cookies you will be logged out of basically everything and your browser will lose all memory of settings sites have for you. The appropriate engineers have been alerted to the poorly presented error message.

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  • Thank you for the update. As the situation stands it is a facebook acount using the same email address and password just a physically different facebook acount in facebooks eyes since it was recreated using all of the data they had for me aside from tokens created by their API's so if you are saying log into the same account it can never happen even if the email address password and all of the data are the same as the facebook hidden user id is completely different. As for the security measures in regards to attack, my three other non changed accounts that are linked should be enough for a manual removal from the database. In regards to the error, it should probably state" The credentials you are trying to use do not match those used to link your account" So it would seem that due to policy in terms of security bungie can never really fix my problem as no matter how man times i use the same credentials because my facebook account doe not look the same to the bungie authentiction system to unlink it.

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