JavaScript is required to use Bungie.net

Help

Help us help you.
2/28/2022 6:13:39 PM
2

Can't unlink Xbox Account on Bungie Site

I am trying to unlink my old Xbox account I no longer have access to so I can link my new Xbox account, but the old one requires me to input my password for it and even after I do that, I still can't do it as it is locked. I have no way to recover the account as I have tried the horrible Microsoft recovery thing a lot, yet nothing was able to be done. Is there a way someone can help me remove the account? I still have perfect access to my other accounts like my Bungie account so that is why I am trying to fix this. It's not a major deal, but I don't want to be stuck and unable to use my current Xbox account.
English
#Help #BnetIssues

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Sorry but no. To remove a account you need to deactivate cross save (with the 90 day cooldown period before you can reactivate) and authenticate all linked accounts. As the authentication system is there for security reasons Bungie will not remove the account for you for any reason. Please do a search for "Cross save issues" on Bungie.net or the Destiny app to bring up a help guide which covers this.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon