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10/2/2021 1:42:34 AM
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Just got banned for two weeks - Need Assistance

I do not cheat, and have never cheated, and I've been blocked from matchmaking for two weeks. I've opened up all ports and had port forwarding setup for quite some time. I'm in Texas, and have Frontier as my service provider. I have no choice whatsoever thanks to Telcomms FCC rules but to use their network equipment. I can't use my own router for their services, normally I'd use my own. I do IT support for a living and cloud engineering. I've recently just been banned, and I'm very upset and trying to figure out a solution. Has anyone had issues in the past like this, and is there any way out? I have spent literally thousands of dollars on Destiny 2, and am a dedicated fan. I don't even really like doing PVP all that much, save for a reward here and there. I do like Gambit, and I can't do that at all now. I had a few error code Beetle in the past, but that's it, nothing huge. A few weeks ago they sent me some vague warning saying I was having issues. Then, a week later they blocked me straight up for two weeks. I'm pretty angry considering I didn't get any other message or email other than some in-game prompt. I have had PS5 Ports opened up, and the ports opened up as per Bungie's guide when they sent my warning. Frontier has been known to do bandwidth throttling and unfair practices that affect consumers but thanks to Ajit Pai and the FCC during the Trump admin, net neutrality was nuked. It hasn't been fixed ever since. Now I can't game? This is not largely the consumers fault I sort of feel like, but anyway, I just need some sort of out. I can troubleshoot through this, and I've been doing so the last few hours, but I don't wanna keep a ban on my account for two weeks now. I'm pretty shocked at the moment.
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#Help #Networking

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  • The reasons that can cause a restriction can be found here: [url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url] Restrictions for Connections: 1st 2 weeks Each additional 2 months If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom. Here are some suggestions that may help with connection issues: [spoiler] [quote]1. Use a wired connection rather than Wi-Fi 2. Quit any program or turn off other devices that are streaming 3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url]. 4. Power cycle your internet router 5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] 6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. 7. Enable IPV6 on your router to see if that helps[/quote] [/spoiler]

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