If no cheating was done directly or indirectly on Destiny, then it shouldn't really matter to Bungie. I mean, it makes no sense to ban a guy on one game when (just throwing a random game out) he cheated on something like Dark Souls and did so for laughs, like player bosses or just flying around and not abusing them. Would it really be disrupting gameplay if someone went on to Halo and had their gun do no damage in FFA while firing confetti?
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Any cheating should be heavily punished...period. If you don't know enough about not having certain programs running during an online game session, you deserve the ban.
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Well cheating in one game is out of another game's jurisdiction if they are made by different companies. Yes, Bungie doesn't like certain programs running, I remember at PC launch people were getting banned for having things like I think Discord running at one point, but fact of the matter is, if he didn't cheat in or play in a group with cheaters in Destiny, then he was banned for something else. If cheating is the reason, but again, he didn't do it directly or indirectly cheat in Destiny, then his cheating happened in other games which are out of Bungie's jurisdiction. Yes cheating should be punished, but you don't ban a guy from Halo for example if he cheats in Diablo. Unless Bungie is banning main accounts finally when people cheat on alts which is the only other explanation besides certain programs (not necessarily cheat programs) if his game history is accurate, he's right to appeal the ban.
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You are remebering a bit incorrectly. There were about 4 out of all the PC launch bans that were reversed. That aside, if you are going to play Bungie's game, you are subject to their terms. We all agreed to them.
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Customers/ consumers reading more than just the big bold printed words and numbers, that's a funny joke. Fair enough though, but every TOS/ EULA basically says the same thing with some alterations like character creation in Soul Caliber 6. In this case though, if he was running a new program, then that's what screwed him over. I just don't see someone putting over 1k hours into a game (implying they are legit in that game) only to knowingly do something that would get them banned unless even the devs don't care anymore like how OG COD 4 became several games after.